Taj One India, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make bookings, or communicate with us. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information to help provide a smooth and customized experience for you.

a) Personal Information:

This includes:

• Full name

• Email address

• Phone number

• Address

• ID proofs (if required for travel bookings)

• Payment details (credit/debit card, UPI, etc.)

• Travel preferences, dates, and destination details

b) Non-Personal Information:

This includes:

• IP address

• Browser type

• Device information

• Geographic location

• Pages visited and time spent on our website

• Cookies and usage data

2. How We Use Your Information

We collect your information to ensure seamless communication and delivery of travel services. Your data may be used for the following purposes:

• To confirm and manage bookings (hotels, taxis, packages, etc.)

• To send booking confirmations and updates

• To communicate regarding your travel itinerary or queries

• To improve our website’s functionality and user experience

• To process payments and refunds

• To provide customer support

• To send promotional emails (only if you opt-in)

• To comply with legal requirements and protect our business

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share it under the following circumstances:

a) With Service Providers:

We may share relevant data with hotels, transport agencies, tour guides, and third-party vendors only to the extent necessary to fulfill your bookings.

b) Legal Requirements:

We may disclose your information if required by law or legal proceedings, such as court orders, police investigations, or government requests.

c) Business Transfers:

In the case of a merger, acquisition, or company restructuring, your data may be transferred as part of business assets, subject to the same privacy protection.

4. Data Security

We implement reasonable security practices to safeguard your personal information from unauthorized access, misuse, or loss. This includes:

• SSL encryption on our website

• Secure payment gateways for online transactions

• Regular monitoring of website and database security

• Limited access to your data by authorized personnel only

However, while we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You share information with us at your own risk.

5. Use of Cookies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your browser that help us:

• Remember your preferences

• Analyze traffic and user behavior

• Customize content and offers

You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services (such as hotel chains, airlines, or travel blogs). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children’s Privacy

Taj One India does not knowingly collect personal information from children under the age of 13. If we discover that a child has submitted information, we will delete it promptly. Parents or guardians may contact us if they believe their child has provided personal data.

8. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Request correction of any incorrect or outdated information

• Withdraw your consent at any time

• Request deletion of your personal data (subject to legal retention obligations)

• Opt-out of promotional communications by clicking "unsubscribe" in our emails or contacting us directly

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services, legal requirements, or user feedback. The latest version will always be available on our website, and the "Last Updated" date will indicate the most recent changes.